Payment & Shipping

 

 

  1. I.Payment Options
  2. II.Delivery
  3. III.Shipping costs & Returns 
  4. IV.Delivery Time 

  

I. Payment Options


We offer the following payment options:

Deliveries within Germany

- Prepayment by wire transfer
- Credit Card (Mastercard, Visa, Amex)
- Paypal
- Cash on delivery

International deliveries 

- Prepayment by wire transfer
- Credit Card (Mastercard, Visa, Amex)
- Paypal

 


 

II. Deliveries

We ship worldwide with DHL or FEDEX.

We offer a same day delivery service for Munich and Starnberg. (Mo - Fr, 10am - 5pm)

 


 

 

III. Shipping Costs

 

Free shipping for any orders over 250.- Euro within Germany and the EU.

 

Shipping costs for orders under 250€ and orders from outside the EU:

 

Shipping within Germany (DHL standard service): 5.- € per order  

Same day delivery for Munich and Starnberg: 12,- € per order

Surcharge for cash on delivery:  7.- €.
 
 Shipping within the EU (DHL standard service): 10.- € per order

Shipping to the rest of Europe (DHL standard service): 15.- € per order

Shipping to the rest of the world (DHL or FedEx Economy): 40.- € per order 

If your order is shipped to a non-EU-country, 19% VAT will be deducted from your ordered items. The discount will be applied at check-out when your delivery details are completed.

 

Please note that for deliveries to non-EU-countries additional fees like tax, customs and import duties may apply. The fees will be collected by DHL or Fedex or the local governing services and are to be borne by the customer.

 

You can return your order within 14 days after delivery for any reason. For any return request please contact our customer service at lisa@schwittenberg.com prior to returning your order.

- Returns from countries within the EU are free.

- Costs for returns from countries outside of the EU have to be carried by the customer.

 


 

IV. Delivery Time

 

All orders are packed and shipped from our Munich store.

The delivery time for national shipments within Germany is 1-2 working days.

Same day deliveries to Munich and Starnberg are delivered within 90 minutes after your order or at a requested time and date. This service is available Monday - Friday between 10am -5pm.

 The delivery time for international shipments is 2-12 working days.

 

Please contact us if you have any further questions: Tel: +49 (0)89 260 190 57 (Mo — Fr | 09:30am — 7pm) lisa@schwittenberg.com

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