Items ordered via our webshop can be returned within the EU without restrictions and without giving reasons within 14 days after receipt of the goods free of charge.
You can find more information about this in the right of withdrawal section.
Please note that returned items are unworn, unwashed and in perfect condition. Any labels that may have been attached must not have been removed.
Customers from Germany and Austria can have a returns label sent to them directly via the DHL returns portal.
Please contact our customer service if you wish to return an order from another country.
Click on the appropriate link and enter the order number, your email address and your address in the form.
Here you will find the returns portal for: Germany
Here you will find the returns portal for: Austria
Please print the shipping label to attach to your return package.
Please enclose the enclosed return bill with the return shipment.
In the case of a complete return of all ordered items, previously incurred shipping costs will also be fully refunded.
If goods worth less than 250€ (from 250€ we ship free) are retained, the corresponding shipping costs will be deducted from the refund amount.